Oxford Health has announced that NY small group policyholders who can demonstrate a financial hardship due to COVID-19 can apply for an extension to pay future premiums until June 1, 2020 at 11:59 PM EST.
Oxford will be sending premium payment extension letters to all Oxford NY Small Group policyholders to advise them of the availability of the grace period extension based on when their last premiums were paid. Under the extension, March premiums must be paid by 4/30, and April premiums must be paid by 5/31; the May premium grace period returns to 30 days and must be paid by 5/31.
Groups should use the information provided in the extension letter they receive to determine their extension terms and conditions. If a group does not receive notification, they should contact Oxford Financial Operations at 800-366-4148.
Oxford NJ groups will also receive extension letters explaining their deferred payment options direct from Oxford, based on the group’s current financial standing:
- sample letter for customers whose premium payments are currently past due
- sample letter for groups currently paid who wish to defer April or May premiums
Groups should follow the instructions in the letter above that pertains to their standing with Oxford and contact Oxford direct with any questions.